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I created an account on Klatpy but I didn’t receive a confirmation email. What should I do?

If you've signed up using the "social media" or "email" login method, you will receive a welcome email.

Don't hesitate to check your spam / trash / filtered folders in case you haven't received our email.

If you've signed up on Facebook with a phone number instead of an email, you will not receive an email because Klapty won't be able to access this information.

So when you sign up with your email address, you're supposed to get an email.

If this isn't the case, don't hesitate to come talk to us via chat, we will be able to help you very quickly.