How to import my pictures from my Ricoh Theta to a PC/MAC ?
Import your pictures from your Ricoh Theta to a PC or MAC Have you finished capturing your photos with your Ricoh Theta and want to import your photos on Klapty? In order to create your virtual tour, it is important to transfer the photos from your Ricoh Theta to your PC or Mac : Connect the camera to your computer using the supplied USB cable Import the photos to your computer Windows: Follow the on-screen display instructions. Mac: Use iPhoto or Image Capture. Remove the USB cable wSome readersWhat happens if I cancel my subscription?
Subscription cancellation If you decide to cancel your subscription, your account will revert to a free account at the end of your current billing cycle. Until the renewal date, you will continue to enjoy all the features of your current plan. Once this period ends, premium features will be disabled across all your tours, and your profile will revert to the benefits of the free tier. This means that: Private tours will be archived and will no longer be publicly accessible. Custom elemenFew readersHow to fix browser notifications settings ?
Fix the browser notifications settings If you can't receive notification because of browser settings, this article is very helpful ! Here is the instructions for the most used browser : Google Chrome Go to www.klapty.com Click on the left of the URL input. Ensure the notifications are set to "Ask" or "Allow" Mozilla Firefox Go to www.klapty.com Click on the leFew readersKlapty's Examples of Virtual Tour
Klapty's Examples of Virtual Tour The final quality of a virtual tour mainly depend on your equipment (DSLR, 360° Camera, Smartphone). Klapty accepts all the 360° JPG pictures format, that have the ratio 2.1. If you are a real estate agent, please find an example of a virtual Tour with Klapty : 360° Real Estate Virtual Tour Hereafter find another example of 360° virtual Tour with green screen video integrated : [360° Hotel Virtual Tour](https://tFew readersCan I cancel my subscribtion at anytime ?
Can I cancel my subscription at any time ? Yes, you can cancel your Pro or Gold subscription at any time from your account settings. This being specified, returning to the free plan will remove the features of the Pro / Gold plans from your existing and future virtual tours. We would be really sad to see you leave our Pro / Gold Klapty community, that's why we remain at your disposal for any questions via email ( "hello (@) klapty.com" ) or on the chat conversation window available 7/7 on oFew readersKlapty as an ultimate alternative as Poly is shutting down
Klapty as an ultimate alternative to Google Poly Google is shutting down Google Expeditions, the virtual reality app. The application that offered educational tours in virtual reality will disappear from the iOS and Android stores on June 30th, 2021. But that's not all... Google Poly's virtual tour creation tool, Google Tour Creator will definitely stop. Virtual tour production platform, Tour Creator Google is closing its doors on June 30th, 2021. No worries, Klapty is an excellent alternatFew readersWhere can I find my Klapty invoices ?
Where to find and download PDF invoices for my Klapty Pro or Gold accountFew readersCan I publish 360° virtual tours of real estate only?
Can I publish 360° virtual tours of real estate only? Yes and no! Klapty is an absolutely universal social network for all sorts of virtual tours: photos of holidays, tourism, real estate, work and construction, artists, companies, etc. Whether it's a tropical complex, an apartment for rent, or simply a souvenir photo of family holidays, Klapty is open to everyone. Here is an example of categories => [https://www.klapty.com/explore?category=real-estate-sales-and-rentals](https://www.klaptFew readersCan I communicate with Klapty community members?
Can I communicate with Klapty community members? There are several ways to interact with the Klapty community: you can like a virtual tour or a profile, or leave a comment to share your thoughts. Additionally, when you like something, it is automatically saved to your "Favourites" section so you can easily find it later. It is the ideal place to discover new virtual tours and connect with fellow photography and 360° virtual tour enthusiasts. You can also send a private message to a user viaFew readersHow can I change my credit card in Klapty ?
Change the credit card in Klapty At any moments, it's possible for you to change your credit card in your "Account Settings". Please find below the instructions :Few readersHow to manage the Account settings in Klapty ?
Manage the Account settings in Klapty First, log in to your Klapty account. Click on the Menu to access: My Messages: click here My Notifications: click here My Settings: click here You will then be taken to your Klapty account settings. You can configure yourFew readersHow to login to Klapty ?
Login to Klapty In order to login to Klapty, please follow the instructions below : Once the login mFew readersWhere to find my virtual tours ?
Where to find my virtual tours ? In your profile, you can have access to your different virtual tours. Three types of virtual tours does exist with Klapty : Published / Drafts / Privates Here is how to find your different types of virtual tours : ![Where to find my virtual tours ?](https://storage.crisp.chat/users/helpdesk/website/8344863fb63Few readersHow do I change my email ?
Change my email in my Klapty's account Find below the instructions to how change your email address in your Klapty's account :Few readersHow many devices can I link to my account ?
Multiple devices for my account You have the option to connect multiple devices to your account. The exact number depends on the plan you choose: Free: 1 device. Basic: 3 devices. Advanced: 4 devices. Premier: 6 devices. Platinum: Unlimited devices. Enterprise: Unlimited devices. If you need to connect more devices, you can upgrade to a higher-tier plan that offers a greater allowance. Device allowances aFew readersHow to change my profile picture and my cover picture ?
Change my profile picture and my cover picture Klapty wants to make as simple as possible all of the process. Here below the instructions on how to change your profile picture and cover picture : ![Change my profile picture and my cover picture](https://storage.crisp.chat/users/helpdesk/website/8344863fb6332800/capture-decran-202Few readersHow to reset my password in Klapty ?
Reset my password in Klapty Forgot your password ? Don't panic, you can reset it. ![Reset my password in Klapty](https://storage.crisp.chat/users/helpdesk/website/8344863fb6332800/capture-decran-2021-09-22-a-Few readersDifferences Between Disabling the Watermark in the Tour, Removing the Klapty Brand, and White-Label Options in Virtual Tours.
Differences between these three tools When customising a virtual tour, it is essential to distinguish between three levels of configuration, each offering a different degree of control over the appearance and final finish of your tour. Disabling the watermark is the most basic step. It simply removes the semi-transparent image that appears over the photographs, leaving the space looking clean and making it the sole focus, without altering the rest of the design. ![](https://storage.crisp.chFew readersHow to Use the Automatic Rotation Tool
How to Use the Automatic Rotation Tool The automatic rotation tool is the feature that allows you to adjust the starting point or initial orientation of a 360° image within your virtual tour. What is its purpose? Its main objective is to ensure that, when the user enters the scene, the camera is already pointing precisely at the point of interest you have chosen. This is essential for guiding the visitor's attention from the very first second to the main focus you wish to showcase, be it thFew readersHow can I add a password to my account?
How can I add a password to my account? If you prefer to use a traditional password or would like to add one to your current account, the process is very simple. Please follow these steps: Go to the "Settings" menu. Click on the "change login method" option. The system will prompt you to enter an email address and create a new password.Few readersHow to Archive a Virtual Tour
How to Archive a Virtual Tour We are happy to help you keep your projects organized. To archive your virtual tours, follow these simple steps: Go to your profile. Access your tours section and click the eye-shaped icon located below the tour information. To unarchive, simply click the same icoFew readersHow to Add Social Media and Contact Info to My Profile
How to Add Social Media and Contact Info to My Profile To give your clients faster and more direct ways to contact you, we recommend adding your social media, professional contact number, and email address, providing a more complete and professional image of your work. To do this, follow these steps: Go to your profile. Click "Edit profile" (or "Change").  and click on the "Sign Up" or the "Get Started" button. You can then set your login preferences via the "Settings" menu, using an email address or one of your social media accounts: Facebook, Twitter, LinkedIn, or Gmail. After that, choose your preferred website language (French or English) and finalise your profile details by completing it. If you like, you cFew readersI created an account on Klatpy and I still didn’t receive a confirmation email. What should I do?
I created an account on Klatpy but I didn’t receive a confirmation email. What should I do? If you've signed up using the "social media" or "email" login method, you will receive a welcome email. Don't hesitate to check your spam / trash / filtered folders in case you haven't received our email. If you've signed up on Facebook with a phone number instead of an email, you will not receive an email because Klapty won't be able to access this information. So when you sign up with your emailFew readersCan I log in using my social media accounts?
Can I log in using my social media accounts? Can I sign in using my social media accounts? Klapty offers the ability to sign in quickly and securely through your social media accounts. You can currently connect using the following platforms: Facebook X LinkedIn Google By selecting one of these options, your access will be managed and authenticated directly through the social network you chose, without the need to remember additional credentials.Few readersHow can I delete my Klapty account?
Is it possible to delete my Klapty account? We have to admit, we'd be very sad to see you go. However, if you decide to delete your Klapty account, you can do so anytime in your profile settings by clicking on the "delete account" button and add your email address to confirm the deletion, since it's irreversible. Make sure to save all of your 360 degree panoramic photos onto your computer because your account cannot be restored afterwards!Some readersI am a real estate professional. Can I also use Klapty?
I am a real estate professional (real estate agent). Can I also use Klapty? Yes, absolutely. Klapty is the ideal place to boost your online visibility and expand your network with new prospects and potential clients. 360° virtual tours are a powerful communication and marketing tool used by professionals worldwide to stand out and attract more customers. They are particularly useful for: Estate agents: To rent and sell properties more quickly by attracting more potential buyers and tFew readersCan I interact with other Klapty users?
Can I interact with other Klapty users? Yes. Klapty is not just a tool for creating virtual tours; it is also a social network where users can share their tours and interact with one another. It is the ideal place to connect with the community, discover the work of fellow creators, and share experiences. For example, if you are ready to sell your flat, potential buyers can ask you questions by leaving comments on the relevant tour or by contacting you via a private message on Klapty.Few readersHow do I search and find 360 degree tours of my favourite places or interests?
How can I find virtual tours of my favourite places or interests? Visit our "Explore" page https://www.klapty.com/explore, then discover tours organized by category or click on the name of a city, a country, or a monument and enjoy them by looking through the breath-taking 360 tours.Few readersHow can I contact Klapty support?
How can I contact Klapty support? If you have any questions and would like to get in touch with our team directly, please send us a message via our live chat and we will get back to you as soon as possible (the chat window is located in the bottom right-hand corner of our website). Alternatively, you can click here directly. Or send us a message at this email address: hello@klapty.com For a quicker response, please tell us exactly what happened and include any helpful details, such as: youFew readers