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Discover Klapty, Create 360 Tours and Explore the World
What happen if I cancel my Pro or Gold subscription ?
Cancel my Pro or Gold subscription If you decide to cancel your Pro or Gold subscription with Klapty, then all Pro and Gold features will be automatically disabled from your virtual tours. Plus, you'll not be able to edit or create virtual tour. Also, the promotional offer you currently have will no longer be available if you subscribe again. Pro / Gold features are available until the monthly anniversary date (renewal date of your subscription). After this period, the Pro features are dis
Klapty's Examples of Virtual Tour
Klapty's Examples of Virtual Tour The final quality of a virtual tour mainly depend on your equipment (DSLR, 360° Camera, Smartphone). Klapty accepts all the 360° JPG pictures format, that have the ratio 2.1. If you are a real estate agent, please find an example of a virtual Tour with Klapty : 360° Real Estate Virtual Tour Hereafter find another example of 360° virtual Tour with green screen video integrated : [360° Hotel Virtual Tour](https://t
Can I publish 360° virtual tours of real estate only?
Can I publish 360° virtual tours of real estate only? Yes and no! Klapty is an absolutely universal social network for all sorts of virtual tours: photos of holidays, tourism, real estate, work and construction, artists, companies, etc. Whether it's a tropical complex, an apartment for rent, or simply a souvenir photo of family holidays, Klapty is open to everyone. Here is an example of categories => [https://www.klapty.com/explore?category=real-estate-sales-and-rentals](https://www.klapt
How to fix browser notifications settings ?
Fix the browser notifications settings If you can't receive notification because of browser settings, this article is very helpful ! Here is the instructions for the most used browser : Google Chrome Go to www.klapty.com Click on the left of the URL input. Ensure the notifications are set to "Ask" or "Allow" Google Chrome Mozilla Firefox Go to www.klapty.com Click on the le
Where can I find my Klapty invoices ?
Where to find and download PDF invoices for my Klapty Pro or Gold account
Can I cancel my subscribtion at anytime ?
Can I cancel my subscription at any time ? Yes, you can cancel your Pro or Gold subscription at any time from your account settings. This being specified, returning to the free plan will remove the features of the Pro / Gold plans from your existing and future virtual tours. We would be really sad to see you leave our Pro / Gold Klapty community, that's why we remain at your disposal for any questions via email ( "hello (@) klapty.com" ) or on the chat conversation window available 7/7 on o
How can I change my credit card in Klapty ?
Change the credit card in Klapty At any moments, it's possible for you to change your credit card in your "Account Settings". Please find below the instructions : Change the credit card Change the credit card
Can I communicate with Klapty community members?
Can I communicate with Klapty community members? There are several options: you can "like" a virtual tour for example, or you can comment on it. As well, the 360 forum has just launched, it's the best place for meeting up and exchanging ideas for all photography and 360 virtual tour enthusiasts. Access it here => https://www.klapty.com/360forum
How to manage the Account settings in Klapty ?
Manage the Account settings in Klapty First, make sure that you're logged in to Klapty. By clicking on "Menu" you'll have access to : My Messages : click here My Notifications : click here My Settings : click here My Profile My profile It's possible to manage all
Where to find my virtual tours ?
Where to find my virtual tours ? In your profile, you can have access to your different virtual tours. Three types of virtual tours does exist with Klapty : Published / Drafts / Privates Here is how to find your different types of virtual tours : Where to find my virtual tours ? ![Where to find my virtual tours ?](https://storage.crisp.chat/users/helpdesk/website/8344863fb63
How to import my pictures from my Ricoh Theta to a PC/MAC ?
Import your pictures from your Ricoh Theta to a PC or MAC Have you finished capturing your photos with your Ricoh Theta and want to import your photos on Klapty? In order to create your virtual tour, it is important to transfer the photos from your Ricoh Theta to your PC or Mac : Connect the camera to your computer using the supplied USB cable Import the photos to your computer Windows: Follow the on-screen display instructions. Mac: Use iPhoto or Image Capture. Remove the USB cable w
Klapty as an ultimate alternative as Poly is shutting down
Klapty as an ultimate alternative to Google Poly Google is shutting down Google Expeditions, the virtual reality app. The application that offered educational tours in virtual reality will disappear from the iOS and Android stores on June 30th, 2021. But that's not all... Google Poly's virtual tour creation tool, Google Tour Creator will definitely stop. Virtual tour production platform, Tour Creator Google is closing its doors on June 30th, 2021. No worries, Klapty is an excellent alternat
How do I change my email ?
Change my email in my Klapty's account Find below the instructions to how change your email address in your Klapty's account : Change my email in my Klapty's account Change my email in my Klapty's account
How to change my profile picture and my cover picture ?
Change my profile picture and my cover picture Klapty wants to make as simple as possible all of the process. Here below the instructions on how to change your profile picture and cover picture : Change my profile picture and my cover picture ![Change my profile picture and my cover picture](https://storage.crisp.chat/users/helpdesk/website/8344863fb6332800/capture-decran-202
How to login to Klapty ?
Login to Klapty In order to login to Klapty, please follow the instructions below : Login to Klapty Login to Klapty Login to Klapty Once the login m
How to reset my password in Klapty ?
Reset my password in Klapty Forgot your password ? Don't panic, you can reset it. Reset my password in Klapty Reset my password in Klapty ![Reset my password in Klapty](https://storage.crisp.chat/users/helpdesk/website/8344863fb6332800/capture-decran-2021-09-22-a-
How many devices can I link to my account ?
Multiple devices for my account You have the option of connecting multiple devices to your account. The number will depend on the Plan that you choose. The Gold plan includes 4 devices, adding an additional device = 5.90/month. The Pro plan includes 2 devices, then switch to the Gold plan to add additional devices. We are available for any questions about the Klapty chat.
What is Klapty really? What is the concept?
In this guide, you will find everything to get started with Klapty. Wheter you are a real estate, in tourism or photography, we've created the best place to get things started about 360 virtual tours.
Where are you based? In which country is Klapty located?
Where are you based? In which country is Klapty located? Our company is based in Switzerland, one of the most cosmopolitan and diverse countries in the world. To date, the Klapty community of users are from over 140 countries and our teams are present all over the world. No matter where in the world you live, you can always create and publish virtual tours on Klapty, or even discover the world at 360°. Klapty offers a Global Secure Cloud in order to increase the speed of access to virtua
How do I create an account on Klapty?
How do I create an account on Klapty? Nothing is easier! Visit our homepage ( https://www.klapty.com/fr ) and click on the "Sign Up" or the "Get Started" button. You can then set your login preferences via the "Settings" menu, using an email address or one of your social media accounts: Facebook, Twitter, LinkedIn, or Gmail. After that, choose your preferred website language (French or English) and finalise your profile details by completing it. If you like, you c
I created an account on Klatpy and I still didn’t receive a confirmation email. What should I do?
I created an account on Klatpy but I didn’t receive a confirmation email. What should I do? If you've signed up using the "social media" or "email" login method, you will receive a welcome email. Don't hesitate to check your spam / trash / filtered folders in case you haven't received our email. If you've signed up on Facebook with a phone number instead of an email, you will not receive an email because Klapty won't be able to access this information. So when you sign up with your email
How do I set a password on Klapty for my social media linked account?
How do I set a password for my account created via social media? When you login for the first time on Klapty with one of your social media accounts, you don't have to create a password. Each time you login, it's actually your social media account that will be in charge of controlling your login settings and will authorize your connection to to Klapty. However, if you want to change the "social media" login method for Klapty, you can choose a different login method which would be by e-mail
How can I delete my Klapty account?
Is it possible to delete my Klapty account? We have to admit, we'd be very sad to see you go. However, if you decide to delete your Klapty account, you can do so anytime in your profile settings by clicking on the "delete account" button and add your email address to confirm the deletion, since it's irreversible. Make sure to save all of your 360 degree panoramic photos onto your computer because your account cannot be restored afterwards!
I am a real estate professional. Can I also use Klapty?
I am a real estate professional (real estate agent). Can I also use Klapty? Yes, of course. Klapty is the ideal place to increase your visibility on the internet and to enhance your network with new prospects and potential clients. 360° real estate tours are a powerful marketing communication tool used by the majority of real estate agencies around the world to rent and sell more quickly as well as to attract and to be discovered by more potential buyers and tenants. Join us now and use thi
Can I interact with other Klapty users?
Can I interact with other Klapty users? Yes. Klapty is not only a tool for creating virtual tours, but it's also a virtual tours social network where users can share their tours and interact with others. A forum is also available here => https://www.klapty.com/360forum, the best place to get to know each other and share good deals of the moment. For example, if you're ready to sell your apartment, your potential buyers can ask you questions by leaving comm
How do I search and find 360 degree tours of my favourite places or interests?
How can I find virtual tours of my favourite places or interests? Visit our "Explore" page https://www.klapty.com/explore, then discover tours organized by category or click on the name of a city, a country, or a monument and enjoy them by looking through the breath-taking 360 tours.
How can I contact you?
How can I contact you? If you have questions or simply want to chat with the team, send us a message via our direct chat and we will reply to you as soon as possible (the conversation window is on the bottom right-hand-side of our website) You can also click here directly. Or send us a message using this email address hello (- @ -) klapty.com A forum for the incredible Klapty community